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Acquisition Economics

Customer Lifetime Value Calculator

Calculate customer lifetime value from ARPU, gross margin, and customer lifespan so you can estimate how much value one customer generates over time.

Position this page for SaaS, subscription, and ecommerce operators who need a practical way to estimate lifetime value from recurring revenue and margin assumptions.

Quick comparison

Quick comparison

Review this metric alongside related calculators for a clearer picture of traffic cost, efficiency, profitability, or conversion performance.

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Customer Lifetime Value Calculator

Enter your values below to calculate the result instantly.

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Results

Example values are prefilled so you can see how the calculator works.

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Customer lifetime value
$1,620.00
Results update as you type, so this tool works well for quick scenario testing on both mobile and desktop.

Quick read

The main number to watch here is customer lifetime value. Higher lifetime value usually means customers stay longer, spend more, or produce stronger margin.

Formula

Customer Lifetime Value = ARPU × Customer Lifespan × (Gross Margin / 100)

This calculator estimates lifetime value by multiplying average revenue per user by customer lifespan and adjusting the result by gross margin. That gives you a more useful economic view than revenue alone because it reflects contribution rather than only top-line sales.

How to use this calculator

  1. 1Enter average revenue per user for the time period you are modeling, usually monthly.
  2. 2Enter average customer lifespan in the same time unit.
  3. 3Enter gross margin as a percentage so the calculator can estimate value on a contribution basis.

What this metric tells you

Higher lifetime value usually means customers stay longer, spend more, or produce stronger margin.

This metric becomes much more useful when paired with CAC and payback period rather than being reviewed on its own.

Because it relies on assumptions, it is best treated as a planning estimate unless the underlying data is very stable.

Common use cases

  • Estimating how much value a typical customer generates over time.
  • Comparing unit economics across segments, plans, or channels.
  • Pressure-testing whether acquisition cost is supportable relative to long-term customer value.

Related search topics

People looking for this tool often also search for closely related terms, formulas, and metric definitions.

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Worked example

Example: calculating customer lifetime value

ARPU ($)120
Customer lifespan (months)18
Gross margin (%)75

If ARPU is $120, average customer lifespan is 18 months, and gross margin is 75%, customer lifetime value is $1,620.00. That means a typical customer is expected to contribute about $1,620 in gross profit over the relationship.

Customer lifetime value
$1,620.00

FAQ

What is customer lifetime value?+

Customer lifetime value is the estimated economic value a customer generates over the full relationship with your business.

Why include gross margin in CLV?+

Margin makes the estimate more useful because it focuses on economic contribution rather than only top-line revenue.

Is CLV the same as LTV?+

In practice, the terms are often used interchangeably. The important part is being clear about the formula and assumptions behind the number.

Can CLV be overstated easily?+

Yes. CLV can become too optimistic when retention assumptions are weak, gross margin is ignored, or ARPU is inflated by a short high-performance window.

Important note

Important note

This calculator is provided for general informational and planning purposes only. Results are based on the values you enter and on simplified formulas.

Real-world performance can vary because of attribution settings, platform reporting differences, margins, refunds, conversion quality, channel mix, and other business factors.

Use calculator outputs as a quick decision aid, not as financial, legal, tax, accounting, or investment advice.